Sweet Alternative to Queues

Retro style Adver-Coaster pagers manage customer flow

Queues for tables at hostess stands, food collection points or self-service counters are unsightly and unwelcoming. If they appear too long, customers may prefer to leave rather than wait. A new, retro-style customer pager is now available from paging market leaders Call System Technology (CST).  The Adver-Coaster™, part of the company’s innovative CustomerCall™ range, provides the perfect low-cost communication solution.

Adver-Coaster pagers give guests the freedom to wait where they choose, reducing queues and congestion at food-service counters and hostess stands. Adver-Coaster pagers help hospitality businesses manage their guest flows and enable front of house and serving staff to concentrate on providing a high level of customer service.

“Adver-Coaster pagers can repay a business’s investment inside one month by increasing staff productivity, customer satisfaction and sales,” says David Barrett, sales manager at CST. “They therefore also encourage return custom.”

Many remember using CST’s coaster pagers ‘first time around’. Now one still sees university cafes, and other budget eateries, serving freshly prepared food using coaster-style customer pagers to prevent queuing at self-service food-collection points. Cost saving and contributing to better quality customer service, the low-cost and highly effective ‘retro-style’ customer pager creates a quiet, inviting atmosphere, without loud announcements.

Guests given a pager are free to relax until their tables or meals are ready.  They can use the facilities, enjoy a coffee, or go for a walk without losing their place in the queue. This reduces complaints and can increase business profits.

Adver-Coasters each have a slot to place printed marketing information, prices, special offers, seasonal announcements or simply the establishment’s logo.

The pagers have a small footprint and stack neatly one on top of another, so they occupy very little space, suiting smaller restaurants, bars and cafes.

For details, Freephone Call Systems Technology on 0800 389 5642 or dial 020 8381 1338, email the company at solutions@call-systems.com or visit the CST website www.call-systems.com.