17 September 2018
Bigger, better, best: Falcon turns customer support to the max ‘The best customer support on the market’: that’s Falcon’s vision following the revamping and upgrading of its sales and customer service teams. This has involved many changes, including the expansion of the teams and the introduction of an advanced new CRM system. “Times are changing and customer expectations are changing, so we’ve changed to ensure we stay ahead of the game,” says Lawrence Hughes, sales director of Falcon. ...
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11 September 2018
New F900 models are suited together for striking cookline design Stand S1-B2, GulfHost, 30 October – 1 November 2018, Dubai World Trade Centre Falcon will focus on the latest launches in its innovative F900 Series at GulfHost 2018. Falcon will be sharing a stand with Mono and Williams, demonstrating how the three company’s products work together to form a complete kitchen solution, and highlighting the latest developments and improvements to their range. On stand, the appliances will be suited together in...
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4 September 2018
Falcon’s to showcase range of new prime cooking products Falcon will be showing a number of new products on their stand at Restaurant 2018, for both their Dominator Plus and F900 ranges. The company will also show the latest Lainox combi ovens, which have been upgraded for 2018. Certain to create a sizzle with visitors is the new F900 twin pan fryer. It combines the high performance restaurateurs expect from Falcon with an eye-catching, attractive design that makes it equally...
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1 August 2018
Her role is to develop Falcon’s customer buying experience Falcon Foodservice has appointed Ruby Hennessey as its new Customer Service Manager, leading the company’s customer service team. Ruby began her career as a telesales operative at Youngs Seafood, before becoming account manager and national account manager. Following that she moved to Mortara, a medical device manufacturer which specialises in patient monitoring and cardiology diagnostic equipment. Over her seventeen years there she started in the human resources department before becoming the...
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25 June 2018
Highly experienced industrialist aims to build on Falcon success story Falcon’s new managing director is Peter McAllister, a man with extensive industry experience who has held senior roles in several other market-leading companies. He joins as Falcon gears up to celebrate its bicentennial – the company first started operating in 1819. “I’m looking forward to building on the Falcon success story,” says Peter. “It’s a first class company with a great history and a great future. These are exciting times:...
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