Bouncing Back better:  FEA Industry Conference to host business recovery session

Heavyweight speakers to give comment and advice on maximising the upturn

FEA Industry Conference 2021, 15th and 16th September, Chesford Grange, Kenilworth. 

One of the most anticipated events at this year’s FEA Industry Conference will be the business recovery session, which features three heavyweights of the foodservice industry.  They’ll discuss, dissect and advise on how they see the recovery going, and how the industry can best maximise its potential.

The panel consists of Paul Dickinson, director of food at Fuller’s, Mark Davies, managing director of ISS Foodservice, and Steve Coates, managing director of Advance Group.  FEA has brought together the three protagonists, with their very different areas of expertise, to spark debate that will give delegates exceptional insight into the current state of the market, as well as offering stimulating ideas for future growth.

Paul Dickinson has transformed Fuller’s food offering and, in doing so, delivered in excess of 200% increase in food turnover, materially increased business profitability and consistently raised customer satisfaction. Paul will be the England team Head Coach for the Culinary World Cup Luxembourg in 2022.

As board director for the education market at ISS Facility Service UK, Mark Davies concentrated on delivering profitable growth through strong leadership, sector expertise and customer focused service solutions.   In 2018 Davies became managing director of ISS UK Food Service, responsible for creating food service experiences for its customers.

Steve Coates is one of the most experienced and successful foodservice equipment industry professionals, as well as being a highly valued member of the FEA council.  He founded Advance Group in 1981, overseeing its continuing growth.  He led the Group through the extremely challenging pandemic, during which time he and the senior leadership team reinvented the business so successfully that it is already back in profit.

“We’re absolutely delighted to have such a strong panel for this vital part of Conference,” says Steve Hobbs, chair of FEA.  “Business recovery is going to be a focus for the foodservice industry for some time as we meet and overcome the complexities of Covid and Brexit.”

For the latest information on the FEA Industry Conference 2021, and to book places, visit