Retail meets the Ghost Kitchen
18 August 2021Rational’s Trend Talk webinars return after the summer break.
Expand story >retail
Totem: ice on tap for fish counters display
19 March 2014Hubbard launches Scotsman’s new ice display concept for fish retailers An eye-catching display of different varieties of fish on a bed of ice can be a huge customer draw, encouraging sales and impulse buying. However, the production, storage and loading of the ice onto the display can be a logistical nightmare and point of stress. To address these issues Scotsman has developed Totem, an ice machine that dispenses ice directly onto the fish display counter. Totem saves space and time...
Expand story >Superior store communications for better customer service
30 July 2012Call Systems Technology’s new C3110P supports retailers’ customer service and cost-cutting efforts Minimising costs and maximising customer service are two ways to combat the twin threats of the economy and competition in retail operations. Call System Technology’s C3110P all-in-one on-site phone and messaging system gives retailers critical advantages in efficiency, cost reduction and customer satisfaction, helping them to survive and thrive despite today’s difficult trading conditions.
Expand story >Haven’t got a queue!
11 July 2012Smaller retail sites can emulate large stores and gain high ROI by giving shoppers an alternative to queuing Queues at customer service desks, order points or fitting and changing areas often look unsightly, especially in smaller retail sites. They can also damage a store’s reputation for customer service and hit profits, if customers decide to abandon the queue.
Expand story >Are your customers being served quickly enough?
4 July 2012Retailers respond immediately to pay point enquiries with an integrated CashierCall system Simple changes in the way payment desk staff request assistance can reduce customer queuing, enhancing customer satisfaction and loyalty. An additional benefit is greatly improved efficiency.
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