A coffee machine is fast becoming a back bar essential as customers are increasingly looking for good quality and variety when it comes to on-trade coffee.
Customers judge a pub or bar by the drinks it serves. They know exactly what good coffee should taste like, so it’s up to venues to supply this or risk being marked down for their poor service and losing their customers to the high street. (more…)
Coffee specialist’s expansion puts emphasis on customer support
Ben Cohen has joined Caffeine Limited as sales manager. The appointment comes at a time of rapid expansion for the company – as well as distributing Schaerer and Gaggia equipment, the company is about to launch its own range of roasted coffees.
Ben brings plenty of experience to the table – mainly from having worked as an operator. He was general manager with Loch Fyne restaurants and owned a small chain of restaurants himself. He’s also worked in hospitality recruitment. “Ben has a huge passion for the industry and, having been there, he totally understands the operator’s point of view,” says Justin Stockwell, managing director of Caffeine Limited. “We’re all about making a difference to our customers – Ben’s knowledge is enhancing our ability to deliver that difference.” (more…)