Smaller retail sites can emulate large stores and gain high ROI by giving shoppers an alternative to queuing Queues at customer service desks, order points or fitting and changing areas often look unsightly, especially in smaller retail sites. They can also damage a store’s reputation for customer service and hit profits, if customers decide to abandon the queue.
Expand story >Retailers respond immediately to pay point enquiries with an integrated CashierCall system Simple changes in the way payment desk staff request assistance can reduce customer queuing, enhancing customer satisfaction and loyalty. An additional benefit is greatly improved efficiency.
Expand story >Communications specialist enhances capacities of new Motorola SL4000 Call Systems Technology (CST) has launched a new system that integrates several different communications devices with the latest digital two-way radio technology. The result is a package that delivers what CST’s managing director, Eloise Sheppard, describes as a “highly effective and flexible communications solution,” because it combines the ease of use, reliability and portability of two-way radios with the functionality of pagers and call buttons.
Expand story >As well as representing a ‘who’s who’ of high street names, the new Westfield Shopping Mall in Stratford boasts cutting edge communications equipment that can help retailers cut costs, improve customer service, enhance safety and increase sales.
Expand story >Stand 620, Retail Business Technology Expo, 13-14 March 2012, Earls Court, London Call Systems Technology (CST) will demonstrate retail communication systems that help retailers achieve higher profits and deliver better service while also improving customer and staff safety. The company’s lightweight digital headsets speed up price checks and store communication, its call buttons and customer pagers prevent customers queuing for service and fire safety systems prevent unnecessary store evacuations.
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