Laura Beaton joins HTG Trading

New Customer Experience Manager looking forward to delivering great service for customers

Laura Beaton has joined HTG Trading as a Customer Experience Manager with responsibility for key and global accounts. This involves her liaising with all key accounts, providing a direct link between all departments within the company to provide customers the best experience possible.

Laura’s last job has given her invaluable experience of working to extremely high standards. She previously worked for the NHS, running the team at Ipswich Hospital outsourcing patients for specialised surgery, trauma and orthoptics.

Laura has fit in quickly in her new job. “I instantly felt I had a place within the company, and the other employees have made me feel very welcome,” she says.

Her role is vital in delivering the best sales and service experience. “Keeping customers up to date on the status of orders, deliveries and installations is extremely important,” she says. “There’s a lot of different things that need daily attention, and I’m enjoying the forward thinking and problem solving aspects. There are lots of opportunities within the company, and I’m looking forward to the future!”

Laura, 33, recently married her partner in the Dominican republic. She has two children, and outside of work enjoys travelling the world with her family, going to the gym and making great memories with her kids.

For more information on HTG Trading’s companies and the ranges of equipment it supplies visit the company website

HTG Trading has over 40 years’ experience as a foodservice equipment supplier and includes companies like Hubbard Systems, the UK distributor for the market-leading Scotsman range of icemakers and Taylor UK, the exclusive distributor of the Taylor, Frigomat, and Pratica ranges in the UK, and a preferred supplier of ISA, TurboChef and Perfect Fry equipment. HTG Extras is an online catering equipment shop that carries the full range of self-fit spare parts for Hubbard and Taylor UK equipment as well food safety accessories and small equipment for the foodservice, hospitality and retail sectors.