Falcon is top for training
British manufacturer wins CESA Training and Development Award
Falcon Foodservice Equipment has won the inaugural CESA Training and Development Award, which was announced during the CESA 2018 Conference. This new award recognises a business that actively promotes and supports training, highlighting the significant difference made as a result of evolving and implementing a staff development programme.
The judges were looking for commitment, contribution and success. They were particularly impressed by Falcon’s analytical approach, noting that it has led to greater employee retention – as demonstrated by the number of senior managers in the company who had worked their way up from the shop floor.
Falcon’s managing director Peter McAllister, who was on hand to receive the award from CESA chair John Whitehouse, said, “We are extremely proud and excited to have won the CESA award for training and development. This is a tremendous accolade and reward for all the hard work and endeavour shown by the entire team at Falcon.”
McAllister particularly highlighted the work of Falcon’s finance director, Karen Wallace, and her office staff in encouraging an ethos “Where training and personal development are seen as the norm.” He added, “It extends through the whole company, from office staff working towards qualifications in management accounting or customer service, to the continuous training programme in our manufacturing facility and our modern apprenticeships, which have proved very successful over the last few years.”
McAllister noted that customers benefit directly from this ethos. “The continual training programmes, combined with the ongoing product development we have at Falcon, mean our customers can be confident of receiving the high standards of service that they would expect of a company with nearly 200 years of heritage.”