Hospitality Communications Technology: CST’s new ‘two-way radio plus’ package

Communications specialist enhances capacities of new Motorola SL4000

Call Systems Technology (CST) has launched a new system that integrates different communications devices with the latest digital two-way radio technology.  The result is a package that delivers what CST’s managing director, Eloise Sheppard, describes as a ‘highly effective and flexible communications solution,’ because it combines the ease of use, reliability and portability of two-way radios with the functionality of pagers and call buttons. 

The system incorporates the latest Motorola SL4000 two-way radio.  This compact, slim and tough radio offers crystal-clear digital audio yet is half the weight and size of a standard radio.  Its capabilities are greatly extended by linking it to the CST Genesis communications software package, which allows full use of all the radio’s data-carrying potential.  Managers and staff can send text messages to it directly from computers, while its screen can also display critical alarms monitored and reported to it by CST’s Genesis system. 

The CST solution can also link the SL4000 directly to many other communications devices, such as lone worker alarms, personal alarms and wireless ‘Call’ buttons.   For example, call buttons can be located around a site to allow visitors, customers, guests or members of staff to send an immediate alert or message to the radio – at the touch of a button  Typical applications include reception, night porter and hotel night door buttons; panic alarms and emergency call buttons in changing rooms and sports or leisure centres; service buttons in outside areas like gardens and tennis courts; as well as simply giving users of lounges and meeting rooms an easy way to call for service.  The radio displays the location of the button that has been triggered, making it easy for staff to respond quickly. 

Standard features include Bluetooth, intelligent audio that adjusts to compensate for background noise and the option of vibration alerts.  The SL4000’s safety features, including a ‘covert’ mode that shields the display, LED lights and audible tones, make it suitable for security staff in sensitive environments. 

“The CST package greatly enhances the capabilities of the SL4000,” says Eloise Sheppard.  “It creates a complete communications solution, improving a site’s safety, service and efficiency.” 

For details, freephone Call Systems Technology on 0800 389 5642 or dial 020 8381 1338, email the company at or visit the CST website