CONNECT WITH STAFF, CONNECT WITH CUSTOMERS, CONNECT WITH PROFITS!
CST Showcases ConnectSmart Solution at Restaurant Show, London, October 12-14th 2009
Earls Court 2, Stand C88
Call-Systems Technology (CST), the hospitality automation specialist and strategic distributor for QSR Automations® (QSR) in the UK, will be continuously demonstrating QSR’s ConnectSmart® Hospitality Automation Solution on stand C88’s ‘designer café’ set at the Restaurant Show this year.
Available together or separately, QSR’s ConnectSmart solution includes ConnectSmart Kitchen to enhance management and control of orders in the kitchen, ConnectSmart Hostess for streamlining table management and waiting lists, and ConnectSmart Reservations to improve advance reservation and personalised response to guests. ConnectSmart WebAhead allows guests to enter the wait list automatically in advance at short notice via the web – for example before leaving home – while ConnectSmart WebReserve gives the same efficiency for advance reservations via the web.
A breakthrough in restaurant communications, the in-store ConnectSmart solutions connect every part of the restaurant together – reception, waiters, chefs, management, bar – to deliver the most advanced restaurant management system yet seen. Meanwhile the solution’s online offerings allow the restaurant to connect to the customer.
The ConnectSmart solution can make restaurants more efficient and profitable, with benefits that include more customer satisfaction, fewer ordering errors, increased efficiency between the chef and the waiter, speedier service, better quality food in front of the customer, and – most importantly for the bottom line – bigger gross profits.
The waiter enters an order on the EPOS terminal and the system flashes it through to screens in the kitchen. A screen can be mounted at each chef station – salad prep, grill and so on – and each section of the order goes to the relevant chef. It times delivery of each part of the order so that each kitchen station is working at the right time, arriving at the serving hatch simultaneously.
ConnectSmart creates maximum efficiency and minimum plate-time, and relieves senior chefs of routine work, allowing them to focus more on food quality.
The information also goes directly to front of house, so waiters know when a table’s food is ready and how long before the table is likely to be free for the next customers.
"QSR’s ConnectSmart solution links front and back of house better than ever," says Ashley Sheppard of CST. "It can make service more efficient, reducing the likelihood of mistakes, it can improve a restaurant’s reputation and can increase profits." The system is also competitively priced, he adds. "ConnectSmart can pay for itself within months, through improved efficiency alone."
The ConnectSmart solution is compatible with the leading EPOS systems, and the kitchen hardware is tough enough to cope with the steam, grease and the generally ‘hi-tech-hostile’ environment of busy kitchens.
For details freephone Call-Systems Technology on 0800 389 5642, email the company at sales@call-systems.com or visit the CST website www.call-systems.com
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Call-Systems Technology (CST) supplies an award-winning range of specialist communications and software products for the UK hospitality industry. The company has introduced many technology innovations which have enhanced service and improved efficiency, helping UK caterers to satisfy their customers and increase their profitability. CST provides solutions in every sector of the market, including hotels, conference centres, stadia, bars, restaurants, schools and hospitals.