BBC’s Watchdog programme has found bacteria from faeces in ice in three top coffee shop chains.
Hubbard Systems, which markets the Scotsman range of ice machines, says it’s about time the industry cracked down on the poor hygiene practices that lead to the issue. “It’s not like we haven’t seen this before,” says Mark Stebbings, technical and aftercare manager at Hubbard Systems. “Every year for as long as I can remember the issue comes up. And every year ice machine suppliers point out the simple measures that need to be taken to sort it out.”