The Press Office

Call Systems Technology

 

City restaurant group brings harmony to the kitchen pass

15 May 2013

Drake & Morgan also cuts wait times, improves food quality and increases customer spend with ConnectSmart kitchen automation solution implemented by CST When it comes to lunch, workers in the City tend to have high expectations but only 45 minutes to meet them. Which is a problem for restaurants. But Drake & Morgan, the female-focused, London-based restaurant and bar group, has managed to cut wait times, increase spend per head, quicken table turns and improve food quality across all five...

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Faster table turns

6 March 2013

CST’s new TableScout keeps staff up to speed Call Systems Technology (CST) has launched TableScout, a staff paging system that turns tables faster, increases staff efficiency and helps serve more customers. TableScout is ideal for large restaurants and especially those on different levels, where it’s difficult to monitor effectively all parts of the dining area.

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Calling number forty nine – not any more

21 February 2013

CST’s new TrackSmart helps waiters deliver food to the right table  Call System Technology’s (CST) new TrackSmart is ideal in restaurants where customers order at a central point, find a table and wait for their order to arrive.  Up till now waiters have had to shout out a number, look for a wooden spoon or rely on customers waving at them so they know where to take the order.

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The call for efficient service

20 November 2012

Call Systems Technology’s new WaiterCall: smaller transmitter, bigger range Restaurants are always looking for ways to improve customer satisfaction, encourage higher spending and increase return visits without letting their operational costs spiral out of control. Call System Technology’s WaiterCall™ system helps restaurants increase their profitability by speeding up and improving their service, thus enhancing customers’ experience, while also containing staffing costs.

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Patients are doing it for themselves

6 November 2012

CST’s EasyCall buttons give reassurance to outpatients at The Royal Surrey County Hospital The Royal Surrey County Hospital, based just outside Guildford, offers a full range of general hospital services and specialist care including cancer, ear, nose and throat, maxillo-facial and oral surgery. As a major treatment centre, it has a bustling outpatients department seeing about five to six thousand patients every week.

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