As well as representing a ‘who’s who’ of high street names, the new Westfield Shopping Mall in Stratford boasts cutting edge communications equipment that can help retailers cut costs, improve customer service, enhance safety and increase sales.
Call Systems Technology
Call Systems Technology (CST) is the leading supplier of on-site communications systems. The product range runs from simple pagers systems to intelligent software that runs a site’s full communications and facilities management. CST’s comprehensive range helps businesses run more efficiently and more profitably.
Call Systems Technology News
Westfield Retailers Set the Pace with Cutting Edge Communications Technologies
New Retail Communications Technologies: CST’s ‘appetiser’
Stand 620, Retail Business Technology Expo, 13-14 March 2012, Earls Court, London
Call System Technology's new Quail Digital headset improves in-store communications
Call Systems Technology (CST) will demonstrate retail communication systems that help retailers achieve higher profits and deliver better service while also improving customer and staff safety. The company’s lightweight digital headsets speed up price checks and store communication, its call buttons and customer pagers prevent customers queuing for service and fire safety systems prevent unnecessary store evacuations.
Speeding up responses at The Big Blue Hotel
Call Systems Technology installs a Genesis paging system at The Big Blue Hotel, Blackpool
The 157 room Big Blue Hotel is a favourite with families as it is right next to the Pleasure Beach in Blackpool. It’s especially popular in the summer months and during the famous Blackpool Illuminations. Like many modern hotels, it also offers a range of conference facilities and is fully licensed for weddings. All this makes it a bustling venue year round.
Giraffe Reaches Higher Sales with Clever Capacity Management Software
QSR ConnectSmart Hostess increases sales by 10%, even in busiest restaurant sites
“It paid for itself in the first two weeks of summer,” says Jerry Marks, business development manager of Giraffe restaurants, about the ConnectSmart® Hostess table and capacity management system from QSR Automations®, which is supplied and serviced in the UK by Edgware-based Call Systems Technology.
Giraffe is all about good quality feel-good food from around the world, served fast in a fun atmosphere. It’s also about good value and has a strong appeal to the family market. All of which means that while Giraffe focuses on giving customers a great dining experience, the restaurant also needs to maximise table turnover.
TeamAssist: advanced restaurant training technology offers dynamic, eco-friendly, cost-saving features
Hotelympia Technology Product Launch
Stand S1940, Hotelympia, ExCeL London, Feb 26 – March 1 2012
At Hotelympia, Call Systems Technology (CST) will showcase ConnectSmart® TeamAssist from QSR Automations®, a new training and reference software solution. Aimed at restaurants, the system dynamically enhances the presentation of information, making training more effective, alleviating stress and reducing costs. With TeamAssist, it’s easy to create, maintain and present key information for all members of staff, covering every area of operation from recipes to maintenance activities. The intuitive, graphical information is available via touch screens, whenever and wherever it’s needed.
Very Clever Communicator
Hotelympia new product
CST launches new phone, pager, radio and personal alarm ‘all-in-one’ device
Stand S1936, Hotelympia, ExCeL London, 26 Feb – 1 Mar 2012
Call Systems Technology (CST) launches its new C-3110 DECT phone handset at Hotelympia 2012. This stylish, multi-tasking communications device is designed to meet the needs of the hospitality industry, offering crystal-clear voice plus text and critical alarm messaging. It also helps protect lone workers with a position locator and a panic button that activates a central alarm.
Westfield Foodservice Operators Look To Hi-Tech Solutions
New shopping mall’s caterers demonstrate the variety of technologies available to solve issues such as food quality, table management and customer service
The new Westfield shopping mall at Stratford boasts a selection of eateries including top high street names such as Jamie’s Italian, TGI Fridays and Wahaca. Six of the foodservice operations have installed specialist communications, table management and restaurant automation solutions from Edgware-based hospitality specialist Call Systems Technology (CST).
QuickCall Helps Deliver Four Star Service at Marygreen Manor Hotel
Customer service is faster and more efficient with CST communications system
With a history tracing back to the 13th Century, the Marygreen Manor in Essex near Brentwood became a hotel in 1968 and has four AA stars and two AA rosette awards. Now it’s using QuickCall, a high tech communications system from hospitality specialists Call Systems Technology (CST), to deliver a truly four star service for its guests.
Hi-Tech Mex
Wahaca’s investment in QSR ConnectSmart kitchen automation is paying big dividends for the ambitious London-based Mexican restaurant group
“It makes us better.” That’s how Wahaca group development chef Gavin Healy describes the impact of kitchen automation on the Mexican restaurant chain’s business. It’s a bold claim, the more so since the Wahaca concept was founded on food quality, excellence and Master Chef winner Thomasina Miers’ passion for flavour. All five Wahaca sites now have the ConnectSmart Kitchen (CSK) system from QSR Automations®, supplied and serviced by Edgware-based Call Systems Technology (CST), and while it’s meant a significant investment the company has no doubt about its value. (more…)
Efficiency and productivity at Whittington Hospital Imaging Department
CST MediCall™ pager system helps manage increased patient numbers from 96,000 to 150,000 per year
Since Whittington Hospital, North London, opened its new Imaging Department in November 2006, its throughput has increased from 96,000 patients per year to 150,000, within the same environment.
This dramatic increase is partly due to improvements in efficiency – improvements that have been significantly assisted by the 60 MediCall ‘patient pagers’ supplied by Call Systems Technology. Recep Suleyman, Whittington hospital’s imaging services general manager, estimates they enable staff to save at least 15 hours a day across the department. Today reception, consultants and radiology staff rarely need to leave their posts to find or accompany the next patient. The system enables maximum use of the imaging rooms too, enabling higher throughput.