Call Systems Technology News

Hospitality Communications Technology: CST’s new ‘two-way radio plus’ package

Communications specialist enhances capacities of new Motorola SL4000

Call Systems Technology (CST) has launched a new system that integrates different communications devices with the latest digital two-way radio technology. The result is a package that delivers what CST’s managing director, Eloise Sheppard, describes as a ‘highly effective and flexible communications solution,’ because it combines the ease of use, reliability and portability of two-way radios with the functionality of pagers and call buttons.

(more…)

ENT Department Improves Service with Patient Paging System

The Freeman Hospital, Newcastle upon Tyne, saves staff time with CST MediCall pagers

The Ear, Nose and Throat (ENT) team at Freeman Hospital, Newcastle Upon Tyne, appreciates the advantages of their MediCall paging system. It eases staff workload and patients are more relaxed and attend their appointments on time. Patients often compliment the department on its quality of care and service and the department prides itself on being the most advanced and efficient ENT Department in the North East.

(more…)

Mothercare implements latest lightweight headset communications system

Productivity gains and crime prevention justified implementing call button and headset system

Mothercare is deploying a lightweight headset communication system in some of its UK stores as part of a profitability push by the mother and baby goods retailer. The Quail Digital retail communication system was specified and supplied by leading on-site communications and retail software provider, Call Systems Technology (CST).

(more…)

CST’s new DECT handset protects at-risk staff with precise location and lone-worker facilities

HOTELYMPIA STOP PRESS

Stand S1936, Hotelympia, ExCeL London, 26 Feb – 1 Mar 2012

CST has expanded its range of wireless communication devices to include the C3110P DECT handset, which provides an effective lone worker protection system with accurate positioning. The C3110P works as a personal alarm, enabling staff to initialise panic and staff alarms or remote monitoring directly from the handset, and also functions as a phone, radio and pager.

(more…)

Westfield Retailers Set the Pace with Cutting Edge Communications Technologies

As well as representing a ‘who’s who’ of high street names, the new Westfield Shopping Mall in Stratford boasts cutting edge communications equipment that can help retailers cut costs, improve customer service, enhance safety and increase sales.

(more…)

New Retail Communications Technologies: CST’s ‘appetiser’

Stand 620, Retail Business Technology Expo, 13-14 March 2012, Earls Court, London

Call System Technology's new Quail Digital headset improves in-store communications

Call Systems Technology (CST) will demonstrate retail communication systems that help retailers achieve higher profits and deliver better service while also improving customer and staff safety. The company’s lightweight digital headsets speed up price checks and store communication, its call buttons and customer pagers prevent customers queuing for service and fire safety systems prevent unnecessary store evacuations.

(more…)

Speeding up responses at The Big Blue Hotel

Call Systems Technology installs a Genesis paging system at The Big Blue Hotel, Blackpool

The 157 room Big Blue Hotel is a favourite with families as it is right next to the Pleasure Beach in Blackpool. It’s especially popular in the summer months and during the famous Blackpool Illuminations. Like many modern hotels, it also offers a range of conference facilities and is fully licensed for weddings. All this makes it a bustling venue year round.

(more…)

Giraffe Reaches Higher Sales with Clever Capacity Management Software

QSR ConnectSmart Hostess increases sales by 10%, even in busiest restaurant sites

“It paid for itself in the first two weeks of summer,” says Jerry Marks, business development manager of Giraffe restaurants, about the ConnectSmart® Hostess table and capacity management system from QSR Automations®, which is supplied and serviced in the UK by Edgware-based Call Systems Technology.

Giraffe is all about good quality feel-good food from around the world, served fast in a fun atmosphere. It’s also about good value and has a strong appeal to the family market. All of which means that while Giraffe focuses on giving customers a great dining experience, the restaurant also needs to maximise table turnover.

(more…)

TeamAssist: advanced restaurant training technology offers dynamic, eco-friendly, cost-saving features

Hotelympia Technology Product Launch

Stand S1940, Hotelympia, ExCeL London, Feb 26 – March 1 2012

At Hotelympia, Call Systems Technology (CST) will showcase ConnectSmart® TeamAssist from QSR Automations®, a new training and reference software solution. Aimed at restaurants, the system dynamically enhances the presentation of information, making training more effective, alleviating stress and reducing costs. With TeamAssist, it’s easy to create, maintain and present key information for all members of staff, covering every area of operation from recipes to maintenance activities. The intuitive, graphical information is available via touch screens, whenever and wherever it’s needed.

(more…)

Very Clever Communicator

Hotelympia new product

CST launches new phone, pager, radio and personal alarm ‘all-in-one’ device

Stand S1936, Hotelympia, ExCeL London, 26 Feb – 1 Mar 2012

Call Systems Technology (CST) launches its new C-3110 DECT phone handset at Hotelympia 2012. This stylish, multi-tasking communications device is designed to meet the needs of the hospitality industry, offering crystal-clear voice plus text and critical alarm messaging. It also helps protect lone workers with a position locator and a panic button that activates a central alarm.

(more…)