Shhhhh – it’s good to talk… communications get discreet @ Hospitality

Two-way radios that don’t bark and phones that can be pagers, alarms and radios: the latest hospitality technology from CST

Stands 526 & 755, Hospitality 2013, Jan 21-23, NEC Birmingham

The great thing about two-way radio is that it’s instant and effective.  The bad news is that it’s bulky, loud and obtrusive – the last things you want near guests and customers.  At Hospitality 2013 Call Systems Technology (CST) will show the remarkable CLP from Motorola – a two-way radio that’s discreet, quiet and small.

Users clip the CLP to lapels, pockets or waistbands, so that they can serve guests or customers unencumbered.  The antenna and tiny microphone within the earpiece wire make hands-free operation easy.

CST will also show its latest multi-function DECT phone handset.  As well as being used as a conventional digital cordless phone, it can function as a radio, pager and personal alarm – even offering location finding, so that if a member of staff is in distress, their position can be pinpointed instantly.

“The great thing about our new DECT phones in a hospitality environment is that they mean staff only need carry one communications device,” says David Barrett, sales manager of CST.  “Many hotels and restaurants have several different communications systems, so staff have to carry personal alarms, mobile phones, pagers and so on.  With the right technology and software, they can all be linked, making the whole operation far more efficient.”

CST has developed a software package specifically for hospitality environments.  Not only can Genesis link all the communications together seamlessly, it can also monitor alarms, from fire and security doors to refrigeration temperature controls, sending automated alerts to relevant staff in the case of an emergency, via email, pager, SMS or other systems.

CST’s award-winning Call range of buttons and pagers will also be on display.  WaiterCall speeds up communications between waiting staff and the kitchen, ensuring orders are delivered quickly to table so that food is kept in top condition.  CustomerCall allows sites to manage their queues, so that guests can wait in the bar and be alerted, via pager, when their table is ready.  EasyCall buttons can be sited anywhere and allow customers to call for service – they simply push the button, which sends an alert to staff wearing pagers, or to a central screen.

For details, Freephone Call Systems Technology on 0800 389 5642 or call 020 8381 1338, email the company at or visit the CST website