Townhouse Restaurants Slow-Cook To Sucess with Thermodyne low temperature oven

Thermodyne low-temperature oven wins coveted ’employee of the month’ after just one night’s work!

The Wheelhouse uses a Thermodyne oven from Advance catering Equipment There can’t be many pieces of catering equipment that are awarded ’employee of the month’, especially after just one night in the kitchen. But that’s what happened to the Thermodyne low-temperature oven at The Wheelhouse restaurant, Falkirk, part of the Townhouse Restaurants Group. The chefs who voted for the award even bought the oven a pint! "It was hilarious," says owner Malcolm Binnie, "but the award was absolutely justified – the Thermodyne made that big an impact, right from the start."

The problem The Wheelhouse faced was coping with the volume of business. Within a month of opening the venue was doing 3,000 covers a week – far higher than anticipated. "We were snowed under. What we needed was something that would help us meet the volume required without compromising on food quality – the very thing that was getting us all the business in the first place," says Malcolm.

The solution was the Thermodyne from Advance Catering Equipment. Thermodyne is a low-temperature system for holding, slow cooking or reheating without overcooking or drying out. "For example, with slow cooking it gives us top class results, even with cheap cuts of meat like neck of pork, and it’s almost impossible to overcook."

Unlike conventional ovens and hot cupboards, with Thermodyne each shelf in the cabinet is individually heated. This ‘Fluid-Shelf’ technology, which uses glycol liquid passing through the shelves, delivers heat to every inch of the cabinet.
"Initially we used the Thermodyne as a holding oven," says Malcolm, "and it’s a very, very good one – the gentle heat and precise temperature control maintains food quality better and for longer than traditional methods. The quality it delivers with hot food and par-cooked dishes allows us to serve a huge choice of freshly prepared meals to hundreds of customers every day.

"However, as we got used to what the system could do, we tried out slow-cooking as well. Subsequently we’ve changed our whole menu – it’s built around the Thermodyne because of its brilliant results."

All The Wheelhouse’s meats are slow-cooked in the Thermodyne, including the restaurant’s biggest seller, blade of beef, as well as signature dishes such as venison casserole with chilli and chocolate.

"Now we keep it on 24/7 – there is always something cooking in it, day or night." Luckily for Malcolm, as well as producing those brilliant results, the Thermodyne is inexpensive to run, costing only around 10p per hour.

Not surprisingly, when Townhouse opened up a second restaurant, The Boathouse at Kilsyth, a Thermodyne was top of the list for the kitchen. In fact, the whole operation is designed around the Thermodyne. "We went for a bigger model with a double cabinet, so that we could slow cook in one half and hold in the other," Malcolm explains.

Outstanding food quality is bringing in the business for both restaurants, which between them cater for 6,000 customers a week on average. "The Boathouse has 150 covers inside, plus up to 100 or so outside, weather permitting, and we regularly serve 3,500 covers a week there in summer," says Malcolm.  

Now he wouldn’t be without Thermodynes in the kitchens. "I reckon my chefs would walk out if we took them away," he says. "They give us better quality, higher volume and lower running costs, and they reduce staff costs. What’s more, they make my job much easier." 

Advance Catering Equipment is part of the Advance Group. For more information on the Thermodyne range call 0800 597 7427 or visit www.advancegroupuk.co.uk

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Editors notes

What is Thermodyne?
Thermodyne is a low-temperature systemfor holding, slow cooking or reheating without overcooking or drying out. Used as a hot cupboard it maintains food quality better and for longer than traditional methods. As a slow cooker it produces superior results, even with cheaper cuts of meat.

Unlike conventional ovens and hot cupboards, where the heat is introduced to the cabinet cavity, usually by fan, with Thermodyne the heat is transferred by conduction from glycol liquid within the shelves of the oven. This ‘Fluid-Shelf’ technology delivers heat to every inch of the cabinet, so all the food is gently held at precise temperatures and maintained at the same high quality.

Thermodyne eliminates danger zone temperatures, the most common food safety concern. With Fluid Shelf technology, continuous door openings do not cause temperature loss, as the Fluid Shelf continues to deliver accurate temperatures to the food, ensuring the highest level of food safety possible.

Thermodyne is probably the easiest-to-use hot cupboard/slow cooker ever. So much so that the American manufacturer claims it is ‘dummy-proof’. There are no confusing dials or controls – it’s either on or off. Little or no staff training is required.

And it’s efficient. In the USA Thermodyne has Energy Star approval.

Sizes: Thermodyne is available in a choice of sizes, from compact counter-top units to high volume, dual cabinet models.

Published on: November 2, 2009
Published by: Kyli
Posted in: Uncategorized
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